Frequently Asked Questions
What time should I arrive to my ride?
Please check traffic conditions before departure and plan to arrive 15 minutes before your scheduled ride time. Failure to arrive on time will result in the loss of your ride. No refunds or rescheduling will be given for late arrival, last-minute cancellations, or no-shows under any circumstance.
Where Are You Located?
2471 Meadowood Lane, Milford, MI 48380
What Times/Seasons Are You Open?
We are open all year round and ride every day during daylight hours.
Do I Need to Make Reservations?
Yes, all of our rides need to be scheduled online as we cannot accommodate walk-ins. If you would like a specific day/time/ride that is outside of our standard schedule 11am/2pm/5pm, please text 248-270-8520 to schedule a private ride.
Do I Need Experience Riding a Horse?
Are The Rides Guided?
Do I Need to Fill out a Release Form?
Do You Have a Weight Limit?
Do You Have an Age Limit?
What Should I Bring?
Can I Take Photos on the Trail Ride?
Can We Ride Tandem or Can My Small Child Ride With Me?
What Happens if it Rains?
Do You Take Credit Cards?
Do I Pick My Own Horse?
Can We Go Fast?
Can I Schedule a Private Ride?
Ride Size?
Up To How Many Guests/Horses Can Go Out Together?
Cancellation Policy
We have a strict 48-hour Cancellation Policy. Once within that window rides cannot be canceled or rescheduled. If you do not show up, complete your ride, or show up late, the ride is forfeited.
Any rides booked within 48 hours are non-refundable under any circumstances.
Can my kids ride by themselves?
Can Personel with Physical Limitation, Handicapped, or special needs go on trail rides?
Please make sure to communicate any special needs, handicaps, or physical limitations BEFORE booking and we will see if we are able to accommodate your party’s needs. We reserve the right to decline service to guests who we deem are unsafe to ride with no refund if we are not made aware prior to booking.